Legal

Privacy Policy

Last updated: February 17, 2026

This Privacy Policy explains how Frankie on Fire collects, uses, and protects personal information when you visit our website, contact us, or interact with us for orders, franchise inquiries, and customer support.

1. Information We Collect

We may collect the following information:

  • Contact details such as name, phone number, and email address.
  • Inquiry details submitted through forms, calls, WhatsApp, or social media.
  • Business details shared for franchise discussions.
  • Basic technical data such as browser type, pages visited, and approximate location.

2. How We Use Your Information

  • To respond to customer, order, or franchise inquiries.
  • To provide support and service updates.
  • To improve our menu, services, and website experience.
  • To send promotional offers, only where permitted.
  • To meet legal, compliance, and record-keeping obligations.

3. Sharing of Information

We do not sell personal data. We may share limited information with trusted service providers only when required for:

  • Communication and customer support tools.
  • Website hosting, analytics, and security operations.
  • Legal compliance or lawful requests by authorities.

4. Data Retention

We retain personal information only for as long as necessary to fulfill business purposes, resolve disputes, and comply with legal obligations.

5. Data Security

We use reasonable administrative and technical safeguards to protect your information. No internet transmission or storage method is completely secure, but we continuously work to protect collected data.

6. Your Choices

  • You may request access, correction, or deletion of your personal information.
  • You may opt out of promotional communication at any time.
  • You may disable cookies in your browser settings, though some website features may be affected.

7. Third-Party Links

Our website may contain links to external platforms (for example, social media and maps). We are not responsible for the privacy practices of those third-party websites.

8. Contact Us

For privacy-related requests, contact:

9. Policy Updates

We may update this policy periodically. The revised version will be posted on this page with a new effective date.